Skip to content
Delivery & Returns

Shipping & Returns

Delivery timelines, return policies, and warranty information.

Last updated: 7 September 2026. Elegant Decors, SCF 11, First Floor, Sector 14 Main Market, Faridabad, Haryana 121007.

Shipping

We dispatch pan-India where the courier can deliver. Charges and ETA appear at checkout or on the quotation. Made-to-order wallpaper and flooring may take longer than stock items. You must give a complete address and a reachable phone number.

Inspect the parcel on delivery. Note damage on the courier POD and photograph unopened packs. Tell us within 48 hours of delivery.

Returns

  • Unopened, unused standard catalogue rolls/packs in resaleable condition may be returned within 7 days of delivery if we confirm in writing first. Buyer usually pays return freight unless the item is defective or wrongly shipped.
  • Opened rolls, cut lengths, installed material, and custom print / made-to-measure items cannot be returned except for manufacturing defect or material difference from the written description.
  • This does not limit remedies under the Consumer Protection Act, 2019 for defective or misdescribed goods.

Refund mechanics: Refund Policy.

Ready to Transform Your Space?

Get a free design consultation from Elegant Decors — Faridabad & Delhi NCR's trusted interior designers.

Chat with us!